Frequently Asked Questions
Sonesta Resort Hilton Head Island
Is the resort located on the beach?
Yes, Sonesta Resort Hilton Head Island is nestled directly along the pristine sands of Hilton Head’s Shipyard Beach.
You’re only moments from the shoreline, with beach access via a scenic private path.
What are the check-in and check-out times?
- Check-in begins at 4:00 PM
- Check-out is at 11:00 AM
Early check-in or late check-out may be available for an additional fee and is based on availability. The minimum age to check in is 21.
How many pools does the resort have?
Our resort features two inviting outdoor pools:
- A zero-entry heated lagoon-style pool
- A separate shaded kiddie pool perfect for younger guests
Poolside cabanas and food & beverage service are also available seasonally.
Are there dining options at the resort?
Yes, guests can enjoy fresh coastal flavors at:
- Heyward’s Restaurant (breakfast and dinner)
- Seacrest Terrace and Patio (outdoor dining with ocean breezes)
- Bayley’s Bar and Terrace (cocktails and light fare)
- Sweet Cane Bar & Grill (poolside dining, seasonal)
In-room dining is also available for added convenience.
Do guest rooms have kitchenettes or microwaves?
All rooms include a mini-refrigerator and coffee maker. Select suites and upgraded room types may include kitchenettes or microwaves. Please inquire at booking if you have specific needs.
Is there a spa onsite?
Yes. Rejuvenate at Spa at Sonesta, our full-service retreat offering massages, facials, body treatments, and nail services, all designed to restore your balance and serenity.
Does the resort provide transportation from the airport?
While we don’t offer a shuttle service, we’re happy to assist in arranging transportation to and from Savannah/Hilton Head International Airport (SAV) or local Hilton Head airports.
Taxis, rideshares, and private car services are available.
Can I use my Sonesta Travel Pass® points at this resort?
Yes! Sonesta Resort Hilton Head Island proudly participates in the Sonesta Travel Pass® loyalty program. Points can be redeemed for free nights or upgraded stays (based on availability).
Enroll or book using points at TravelPass.Sonesta.com.
Is the resort family-friendly?
Absolutely. In addition to the kids’ pool and beach access, we offer seasonal family activities, our special Kids Crew program, convenient bike rentals nearby, and a welcoming environment for all ages.
Are pets allowed at Sonesta Resort Hilton Head Island?
While we love pets, the resort does not allow them (with the exception of service animals in accordance with ADA guidelines). We’ll gladly recommend nearby pet boarding options if needed.
Is there laundry service available?
Yes. We offer dry cleaning and laundry services to keep you fresh throughout your stay. Please contact Guest Services for pickup arrangements.
Is parking available onsite?
Yes, complimentary self-parking is available for all registered guests. Valet parking may be offered during peak seasons.
What activities are available at or near the resort?
Guests enjoy access to:
- Miles of bike trails around Hilton Head Island
- Championship golf courses nearby
- Tennis courts within the Shipyard Plantation
- Beach yoga and wellness classes (seasonal)
- Onsite spa and dining experiences
Our concierge team can help customize your itinerary.
